Mango Furniture Inc. FAQs

How do I place an order with you?

You can place an order by calling us, faxing the order over or by emailing us. You can also place an order by calling/emailing your area rep. Please call the office for contact information of your area rep. Please see phone, fax and email under contact us.

What methods of payments are accepted? Do you extend credit terms?

We accept Visa, MasterCard and American Express, Checks and wire payments.  Credit terms will be extended if you are approved by our financing agency.

If Item is not in stock, what is the lead time?

It depends if item is in the container on water then it will take 4-6 weeks. If it’s ready in the factory but has not shipped yet, then it can take 8-10 weeks. If it’s in production, then it can take 12-14 weeks.

What is the shipping cost going to be?

Costs depend on location and the amount of merchandise that is being shipped. We can get exact rate quote for you prior to shipping.

Who do you ship through?

We mainly ship through American West and Watkins. You are more than welcome to send your own carrier.

Do you accept custom orders?

We do accept change of finish, size or slight change in style but it will cost 10% more. 30% down deposit is required for all custom orders.

What will be the time frame for custom orders?

It can take 120-150 days to have custom orders available at our warehouse.

How does different pricing work?

Stock price is for retailers and designers if you place a container order only then you will get container pricing.

How much merchandise fit in a container?

68cbm fits in a 40’ container and 28cbm fits in a 20’ container.

What is the lead time for a container?

Approx. 100 to 120 days.

What does container landed prices mean?

For 40′ container buyers we pay the ocean freight, trucking cost and custom clearance charges. customers get merchandise up to their warehouse in this price.

For 20′ container, we pay ocean freight and custom clearance charges but customer is responsible for the rail / trucking charges from port to their store.

What are the payment terms of container orders?

For container orders 30% down payment is required, down payment is non refundable. 70% will be due before receiving the merchandise.

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